An experienced-team

Acertys relies on the complementary strengths of experienced partners, supported by a team with a strong diversity of backgrounds and talents.

[ Jacques Bénard Principal Associate ]

Jacques Bénard is a civil engineer and accredited mediator with a master’s degree in planning. He has 25 years of professional experience. Jacques’ interest in citizen participation in development projects began in the early 1990s. Since then, he has been involved in this field as a strategic consultant, project manager and facilitator. He has a wide experience acquired in many projects taking place in a wide variety of communities. He excels in situations involving complex issues and multiple stakeholders thanks to his capacity for synthesis and problem-solving and his skills as a facilitator.

Jacques is a member of the Order of Engineers of Québec, the Institute of Mediation and Arbitration of Quebec and the International Institute for Public Participation.

[ Isabelle Verreault Principal Associate ]

Isabelle is an associate and co-founder at Acertys with training in political science and management. She has close to 20 years of experience in project management and communication, the last 12 of which have been in the field of urban development, land use planning and public participation. Isabelle is regularly called upon to guide the management of stakeholder relations and to support project teams in the planning and design of information and consultation mechanisms, thanks to her ability to skilfully and rapidly grasp the situation in a given setting. Enterprises also call upon her expertise to prepare and train their project teams for the different challenges associated with public participation.

[ Denyse Nepveu Senior Advisor ]

Trained in social science and management, Denyse has over 30 years of experience in the fields of public affairs, community relations and communications. Over the course of her career, she has contributed to the development and implementation of social responsibility policies and practices. She is known for her constant search for respectful and equitable solutions and she stands out for her ability to build trust with stakeholders. This ability has allowed her to bring about the success and satisfaction of all parties in particularly difficult projects, of which there are many in the Montréal region. Denyse’s contribution is an important asset in the development of strategies and actions for relating effectively with stakeholders.

[ Caroline Chaumont Project Manager ]

Caroline holds a bachelor’s degree in psychology, a master’s degree in business affairs (MBA) with a specialisation in organisational social and environmental responsibility, and a certificate in public communication. Before joining Acertys in 2011, Caroline worked for four years for a firm that provides software and consulting for social and environmental data management in the extractive industry. Her background has enabled her to develop a strong capacity to analyse the social and environmental impacts of different types of large projects as well as an excellent understanding of organisational challenges and strategic decisions relating to the management of these impacts. As a Project Manager, Caroline contributes to diverse mandates related to public information and consultation, communication with stakeholders and cohabitation between companies and their communities.

[ Isabel T. Dion Project Manager ]

Isabel has a Bachelor’s and Master’s degree in Political Science, and she is currently complementing that training with a diploma in Management and Sustainable Development. Since her arrival at Acertys, Isabel has collaborated on several mandates involving relations with communities of proximity, notably for enterprises in the industrial sector. She carries out research and analysis on social environments and issues, focusing particularly on the transportation, energy and natural resource sectors. Isabel has also taken an active role in the organisation of diverse consultation activities in the domain of urban planning.

[ Lindsay Wiginton Project Manager ]

With a master’s in urban planning and a degree in civil engineering, Lindsay has a strong understanding of municipal systems and of the complex challenges facing communities of all sizes. Prior to joining the Acertys team, she has been engaged in the public, private and research sectors in the field of regional planning. As a project manager at Acertys, Lindsay carries out research and analysis and supports community engagement and facilitation processes, with a focus on the domain of urban planning. Originally from Ontario, she adds an out-of-province perspective to the organisation.

Lindsay is a Candidate Member of the Canadian Institute of Planners.